Building the Best:
Unending Attention to Detail
Designing a great tent is one thing, but manufacturing it
is another. If the design cannot be consistently constructed with superior
quality, then the greatness of the design is irrelevant. It is precisely for
this reason that Hilleberg the Tentmaker demands complete and rigorous quality
control from its manufacturing. It is also why we own and operate our own
factory in Estonia, something that gives us full quality oversight, and also
lets us instantly adopt any design improvement we create.
To achieve those stringent quality levels, we not only use
fabrics and materials that are second to none, but we also employ state of the
art quality control systems, geared to meet Swedish standards. In addition, our
factory is ISO-9001: 2000 certified, which means that we maintain quality
management standards for meeting and exceeding customer needs and regulatory
requirements, and for continual improvement in all areas. We also purchase a
Green Energy certificate annually from Eesti Energia, the Estonia power
provider. The Green Energy project markets renewable energy – produced mainly
from wind and hydro power – and donates a specified amount of the customer’s
certificate payment to the Estonian Fund for Nature (ELF).
Over a decade ago, when we decided to build our own
factory, we chose Estonia for three reasons: its long history and storied
tradition of specialized mill work; because we could buy land and build, from
the ground up, a factory that met our high demands; and because it is only a
short two-hour flight from our headquarters in Sweden.
Today the Estonian facility is the hub of our production
process: every tent we make is set up, inspected, and approved by the Hilleberg
staff at our factory before it is shipped.
how we make our tents
Our manufacturing process is dedicated to building
the highest quality products. What guides this is both meticulous, internal
Hilleberg quality control standards, and an ISO 9001: 2000 certified quality
management system, which is built on tested and proven quality management
principles.
Pre-Production
We order materials for every production run many months in
advance, and do exhaustive quality control testing. This way, we ensure that we
can replace any inferior component long before production begins.
We test every roll of all our fabrics for proper color,
abrasion resistance, waterproofness where appropriate, weight and hand
properties. We also test a significant sampling of outer tent and floor fabric
rolls for tear strength, tensional strength, and color resistance to light. And
we subject our tent floor fabrics to “tapability” tests along with the other,
more standard tests.
In addition, we ensure that all fittings – poles, zippers,
fasteners, webbing and the like – meet our quality criteria.
Making the Tents
Fabric pieces are cut using pattern shapes. The
appropriate pieces – including
fabric, zippers, and all details needed for each model – are assembled, and
passed on to the sewers.
Assembly & Quality Control
Every tent we make is completely set up by our staff, at
our Estonian factory, before it is shipped.
A Tent Inspector visually inspects both the inner and
outer tents, puts the two together, inserts the poles and puts on the ground
straps. After erecting the tent he or she makes sure the ground straps have the
proper tension, and opens the tent to check zippers and seams. After closing
the tent up, he or she does another quality check and affixes the guy lines and
line runners. If at any point a mistake is discovered, the affected piece goes
back to the production line for correction.
Once the tent is certified and approved, it is taken down.
Poles and pegs are put into their individual stuff sacks and bundled with the
tent, which is then put, along with an instruction pamphlet, into its stuff
sack.
The completed tent is now ready for shipment to the
company warehouses in either Sweden or the US.
details that make the difference
Seams
We carefully select the thread we use for strength and
durability, and we always use a flat fell-seam. This means that every stitch
goes through four layers of fabric, ensuring both strength and water
resistance. Additionally, our sewing machines employ cooling jets around the
needles, preventing heat-producing friction that could enlarge the stitch
holes. The end result is a very precise, very reliable seam that has remarkable
durability and water resistance.
Pole Sleeves
Pole sleeves are integral to almost all of our tents. We
use a 100 denier high tenacity nylon. This material is easily tough enough to
handle the strain of pole movement when pitching or taking down the tent. We
also make the sleeves wide enough to accommodate two poles, which is a good
option for the most extreme conditions. The raised profile of the sleeve makes
it easy to insert the pole, and protects the seam against wear. And separate
pole sleeves keep the poles off the tent fabric for extra safety.
Adjustable Pole Tensioners
Found on all Hilleberg tents with continuous pole sleeves,
our pole tensioners allow for optimal tension to be applied to the poles. Once
the pole is seated in the plastic cup, tension is added by simply pulling the
webbing strap until the bottom of the pole cup is level with the bottom of the
outer tent and the back of the pole cup is tight against the tent wall. The
tensioners are easy to operate – even while wearing big gloves or mittens – and
their plastic cups have room for dual poles.
Adjustable Peg Attachments
Adjustable peg attachments allow for the utmost in
pitching precision. Pegging out the adjusters when they are set to their
longest position and then tightening the webbing strap adds tension and
contributes to providing maximum stability.
Ground Straps & Door Bands
Both ground straps (the lines running across the floor)
and door bands are integral to our tents’ design. Door bands help keep zippers
running smoothly, since they keep the door opening the proper size, while
ground straps help keep the poles’ arcs at both the proper height and tension.
In addition, ground straps can double as extra guy line or rope as needed.
Linked Inner & Outer Tents
Linked yet separable inner and outer tents are a Hilleberg
hallmark. We sew heavy duty loops with toggles onto the inner tent, and place
corresponding rings along the pole lines inside the outer tent. The toggles can
be detached and reattached very easily, and the system not only allows you to
use inner and outer tents separately, but also to customize your inner space.
Guy Lines & Attachments
Guy lines are essential for stability in rough conditions,
so we equip every tent with them. We use a proprietary Spectra and polyester
cord that is very strong and lightweight – see Materials, for more – and it is
both the lines and how we attach them that sets us apart. On our continuous
pole sleeve tents, each guy line has two attachment points, which spreads the
tension load and is safer and more stable. On our dome tents using our short
sleeve and clip system, the attachment points are designed to be wrapped around
poles or pole crossings, adding significant stability.
Short Sleeve & Clip System
Our dome tents use our short pole sleeve and clip system.
A single opening sleeve on each side of the tent holds the pole ends, and
precisely placed clips then secure the tent to the poles. The clips are easy to
handle, and the system can accommodate double poling: simply clip every other
clip to each pole.
Reflectors
Every tent has multiple reflective strips. These are
strategically placed around the tent, high up, so that they will catch even a
small amount of light. Unlike some reflective systems, ours does not require a
direct “hit” with a light beam to be seen.
These are only some of the details found on Hilleberg
tents. Others include the hook and ring system on outer tent doors, which, when
employed, prevents zipper creep in vicious winds; zipper flaps to help protect
the zipper; toggle and ring or pole clips for securing rolled away doors in
both outer and inner tents; and pockets and either a clothesline or loops for a
clothesline in all inner tents.
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